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How to become a Loko driver or courier in Zimbabwe

Every Loko trip starts with a partner who decided to earn on their own terms. Getting from “interested” to “online and earning” is deliberately simple—but there is one gate we never compromise on: knowing exactly who is behind the wheel. Here is the whole journey, step by step, with the honest details most platforms bury.

What you need before you start

That is the list. No office visits, no paper forms, no waiting rooms.

  • A smartphone that can run the Loko app with location on.
  • Your national ID for identity verification.
  • For drivers: a roadworthy vehicle and a valid driving licence.
  • For couriers: your ride of choice—motorbike or car—ready for real roads.
  • A phone number you actually use; it is how customers and support reach you.

Step one: sign up as a partner

Download Loko, choose the “I drive / deliver” path, and create your account with your phone number. Complete your profile—name, photo, vehicle type—so customers see a real person when you accept their trip.

Step two: verify your identity—once

Before your first paid trip, you complete a quick identity check inside the app: clear photos of your ID and the details to match. The app shows your status the whole way—submitted, in review, approved—so you are never left refreshing and wondering.

This is the gate that makes Loko work. Customers get into cars because they trust the platform vetted the person driving; that trust is your business asset, and verification is how we protect it for you.

Step three: go online and take your first offer

Once approved, tap on-duty. Offers arrive with the context you need to decide in seconds—pickup, distance, and what the job pays. Accept what fits your vehicle, your fuel plan, and your day; decline what does not. There is no penalty theatre here: you are the one steering.

Your first trip will feel like a checklist. By the fifth, the rhythm is muscle memory: accept, navigate, confirm the code, complete, next.

Rides, deliveries, or both

Drivers carry passengers. Couriers move food and packages. Many partners do both, dialling the mix to match the hour—breakfast deliveries, school-run rides, lunch rush, repeat.

New partners often start with one lane until navigation and handoffs feel automatic, then add the second. Both lanes flow through the same app, the same earnings screen, the same support.

Your first week, done well

  • Keep your phone charged and mounted—dying mid-delivery is the rookie tax.
  • Confirm codes every time: ride codes before rolling, pickup codes at the restaurant, delivery codes at the door.
  • Chat in the app, not on personal numbers—clean records protect you if questions come up.
  • Check your earnings screen daily so payday never surprises you.
  • Rest. Top partners protect their ratings by protecting their energy.

Quick answers

How long does identity verification take?
Most partners clear review quickly when photos are sharp and details match. If anything needs fixing, the app flags the specific item—resubmit and you rejoin the queue immediately.
Can I earn with a motorbike?
Yes—motorbikes are the backbone of fast food delivery. Sign up as a courier, set your vehicle type, and delivery offers will match what you ride.
Do I keep what I earn?
The majority of every fare and delivery fee is yours; a service portion keeps the platform running—matching, support, and safety. Your earnings screen shows the split per trip, not per mystery.
What if I stop getting offers?
Check that location and battery settings are not throttling the app, and that your vehicle type is set correctly. Quiet hours happen; moving toward busy restaurants or transit hubs usually changes the picture.