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How and when Loko partners get paid

Ask partners on any platform what they actually want and the answer is rarely fancy: know what a job pays, get paid all of it, and cash out without drama. That is the bar we build to. This is the full picture of money on Loko for drivers and couriers—what you earn, where it sits, and how it reaches your pocket.

How each trip pays

Every offer shows what the job pays before you accept—no roulette. Complete the trip and the earning lands in your Loko earnings balance, itemised: the fare or delivery fee, your share, and any tip riding along with it.

Tips are yours, full stop. When a customer adds one on a food order, 100% of it goes to the courier who carried the meal.

Cash trips vs in-app payments

On a cash trip, the customer pays you directly—the money is in your hand at the kerb, and the app records the trip so your history stays complete.

On mobile-money trips, the customer pays through the platform and your share is credited to your earnings balance. Same work, same pay—just a different door it walks through.

Watching your money in the app

Your earnings screen is the single source of truth: today, this week, per trip. Review it on a rhythm—daily takes thirty seconds—so any question you ever raise with support comes with the trip, the time, and the amount already in hand.

Getting paid out

When you want to move your balance, request a withdrawal in the app. Our payments team reviews and processes requests—you can follow the status right on your earnings screen, from requested to paid.

We would rather be straight with you than flashy: payouts are processed by humans who check that every dollar is right. As volumes grow, so will the speed—but correctness comes first, always.

Habits of partners whose payday is never a surprise

  • Glance at earnings after every session, not just payday.
  • Screenshot nothing—your in-app history is the record, and it does not get lost.
  • Raise discrepancies early with the trip details attached; fresh questions resolve fastest.
  • Treat tips as a signal: they follow great handoffs, clean chat, and on-time arrivals.

Quick answers

Where do I see what a job pays before accepting?
On the offer itself. Distance, pickup, and pay are shown up front so you can decide in seconds—if the maths does not work for you, decline and stay online.
How do withdrawals actually work?
Request a withdrawal from your earnings screen. The request goes to our payments team, is reviewed, and is paid out—with the status visible in the app at every step.
What happens if a trip looks underpaid?
Open your history, find the trip, and contact support with those details. Because every earning is itemised, most questions are settled quickly—and if we owe you, we fix it.
Do cash trips count toward my earnings history?
Yes. The app records every completed trip, cash or mobile money, so your totals, ratings, and records stay complete no matter how customers pay.