Welcome in: sign up in seconds
Download Loko, add your phone number, and you are in. A quick onboarding tour shows you rides, eats, and the other services available where you live—so you always know what is possible before you need it.
Finish your profile so drivers and couriers can find you easily, and so we can personalise offers and support. The more complete your profile, the smoother every trip and delivery tends to feel.
Your Home screen: choose your next move
Home is where Loko shines. Rides is for when you need to get from A to B with a trusted driver. Eats is for discovering restaurants, cuisines, and dishes worth craving tonight.
You will also spot shortcuts to more ways we can help—think two wheels for quick hops or rentals when your plans call for it. Whatever tile you tap, the app opens the right journey instantly.
- Rides — map, choices, and pricing clarity before you ever confirm.
- Eats — browse, customise, and check out like your favourite food discovery app.
- More services — explore what is live in your city; availability updates as we grow with you.
Rides: you set the tone—and a fair price
See the route before you commit
Drop a pin for pickup and destination. Loko shows the route and a clear estimate so there are no surprises. You stay in control from the first screen.
Travel your way
Pick the ride style that fits the moment—nimble for short hops, roomier when you want extra comfort. What you see is what local partners actually offer, so choices stay honest and relevant.
Fair pricing you can shape
We believe pricing should feel collaborative, not mysterious. With Loko you can propose a fare inside a guided range—so you and drivers meet in a space that works for both sides. Confirm when it feels right, and we go to work matching you with someone nearby.
On the way: stay connected, stay confident
Watch your trip unfold on a live map and step out exactly when your ride pulls up. For extra peace of mind, many cities use a simple one-time code so you and your driver both know you are in the right car—only share it when plates and details match what you see in the app.
Chat stays in the app for quick “I am at the blue door” updates—no need to swap numbers. When the ride ends, your rating helps us celebrate great partners and keep standards high for everyone.
Eats: from craving to doorstep
Open Eats, wander featured spots and cuisines, and build a cart that hits the spot. Customise dishes, add a note for the kitchen when it matters, and check out with your saved address and payment ready to go.
After you order, live tracking means you are never guessing—prep, handoff, and “on the way” updates keep anticipation fun instead of stressful.
Beyond the restaurant: shops and essentials
When you need more than a meal, Loko’s delivery experience lets you browse stores, fill a cart, and checkout with the same confidence as Eats.
Follow your courier in real time, chat if a gate code or building name helps, and leave a review when the experience earns it—your voice shapes the marketplace for the next customer.
Little habits that make every order better
- Booking a ride during rush? A nudge higher inside the guided range can speed up matching.
- Hungry and watching the tracker? Remember great food sometimes needs an extra few minutes of love in the kitchen.
- Something look off in the app? A quick refresh or relaunch often clears it; our help tools are always one tap away.
Quick answers
- Do I need different logins for rides and food?
- One Loko account does it all. The same profile, preferences, and payment flow follow you whether you are booking a ride or ordering dinner.
- Can I adjust my ride offer after I request?
- If your app version lets you edit before a match, go ahead. Otherwise cancel and rebook with a new offer inside the guided range—it keeps the network fair for everyone.
- How does in-app chat work?
- It is built for quick, respectful coordination—pickup pins, building access, that kind of thing. If anything feels off, report it; we take safety seriously.
- Where do I update my details later?
- Head to Account or Profile anytime. Fresh contact info means fewer missed handoffs and faster help when you need us.